| Frequently Asked Questions |
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| Product FAQ |
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What does ServerProven mean?
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What is IBM System i?
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Can I run Centerfield's software on any Operating System other than i5/OS?
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When do you charge my Credit Card?
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Do you charge sales tax?
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Do you charge for shipping?
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How does this site relate to www.centerfieldtechnology.com?
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If I have a question about one of the tools on this site how can I find out more?
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How do I report issues with one of the tools?
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What does ServerProven mean?
The IBM’s ServerProven® program is a way to insure that software solutions meet criteria to run reliably on IBM’s servers. The program ensures that software products have been validated and can be easily installed, configured to run on IBM’s servers.
Many of the Centerfield’s products are ServerProven®. Information for Centerfield Technologies solutions can be found here.
For additional information regarding ServerProven® program, go here.
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When do you charge my Credit Card?
Your credit card is charged when your order is processed, or when it ships.
Our payment systems automatically authorize your credit card when your order is submitted. While this is not a charge, your financial institution may reserve these funds from your account for up to 5 business days.
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Do you charge Sales Tax?
We are required by law to collect sales tax for any orders that ship into Minnesota. We do not charge sales tax for orders delivered outside these states.
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What is IBM System i?
System i is IBM's midrange server line, designed for small businesses and departments in large enterprises. The product line, formerly known as AS/400 (still the preferred name among many long-time users ), was renamed to iSeries in 2000 with the introduction of the V5R1 operating system and 800 line of servers, and later to System i in 2006. System i servers use IBM's Power5 microprocessors and are capable of running five different operating systems at the same time (AIX, Windows, Linux, OS/400, and i5/OS) on multiple partitions.
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Do you charge for shipping?
No. All products are available for download. If you require delivery on CD-ROM, please contact customer support at support@centerfieldtechnology.com. There will be a charge for a CD to be shipped to your location.
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Can I run Centerfield's software on any Operating System other than i5/OS?
No. Centerfield's products are designed and developed to help companies deploy, enhance, and manage mission-critical applications running on i5/OS(iSeries)?
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How does this site relate to www.centerfieldtechnology.com?
This web site is intended to provide a way for iSeries shops to download and try some of Centerfield's tools -- in their own time and at their own pace. We have a lot of useful software and this is our way of making tools targeted at a specific problem at an affordable price (many are free). We've also made it easy to purchase these tools after you have evaluated them.
Our main site, www.centerfieldtechnology.com, highlights our flagship product called HomeRun. If you need to do performance tuning for SQL and DB2 this site is the one to visit.
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If I have a question about one of the tools on this site how can I find out more?
Go to the Contact Us page on this site and either call us using the Toll Free number or send us an e-mail.
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How do I report issues with one of the tools?
Simply send an e-mail to support@centerfieldtechnology.com or go to the Contact Us page and fill in the form.
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